Privacy Policy

Personal data (hereinafter referred to as "data") is processed by us only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

According to Article 4(1) of Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" refers to any operation or set of operations performed on personal data, whether or not by automated means, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or other form of provision, alignment or combination, restriction, erasure, or destruction.

With the following privacy policy, we inform you particularly about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we decide alone or jointly with others about the purposes and means of processing. Furthermore, we inform you below about third-party components we use for optimization purposes and to improve user experience, to the extent that they process data in their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as the controller
II. Rights of users and data subjects
III. Information on data processing

I. Information about us as controllers

The responsible provider of this website in terms of data protection law is:

VENDEX AG
Hölzliwisenstrasse 2
8604 Volketswil
Switzerland

Email: b2b@vendex.ch

The data protection officer at the provider is:

Mario Puppo

II. Rights of users and data subjects

In regard to the data processing described below, users and data subjects have the right to:

Confirmation whether data concerning them is being processed, information about the processed data, further information about the data processing, and copies of the data (see also Art. 15 GDPR);
Correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
Immediate deletion of their data (see also Art. 17 GDPR) or, alternatively, if further processing is required according to Art. 17(3) GDPR, restriction of processing in accordance with Art. 18 GDPR;
Receiving the data concerning them and provided by them, and transmitting this data to other providers/controllers (see also Art. 20 GDPR);
Filing a complaint with the supervisory authority if they believe that their data is being processed by the provider in violation of data protection laws (see also Art. 77 GDPR).

In addition, the provider is obligated to inform all recipients to whom data has been disclosed about any correction, deletion, or restriction of processing based on Articles 16, 17(1), 18 GDPR. However, this obligation does not apply if the notification is impossible or would involve disproportionate effort. Notwithstanding this, users have the right to be informed about these recipients.

Users and data subjects also have the right to object to future data processing concerning them under Art. 21 GDPR, if their data is processed by the provider under Art. 6(1)(f) GDPR. In particular, an objection is permitted to data processing for direct marketing purposes.

III. Information on data processing

Your data processed while using our website will be deleted or blocked as soon as the purpose for storage no longer applies, unless there are legal retention obligations or different provisions regarding individual processing procedures.

Server Data

For technical reasons, especially to ensure a secure and stable website, data is transmitted by your internet browser to us or our web hosting provider. This so-called server log data includes, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the pages of our website you visit, the date and time of each access, and the IP address of the internet connection from which the website is accessed.

These data are temporarily stored, but not in combination with other data you provide.

This storage is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in improving the stability, functionality, and security of our website.

The data will be deleted within seven days at the latest, unless further retention is necessary for evidentiary purposes. Otherwise, the data will be exempt from deletion until the final clarification of an incident.

Cookies

a) Session Cookies

We use cookies with our website. Cookies are small text files or other storage technologies that are stored by your internet browser on your device. These cookies process certain information about you, such as browser or location data or your IP address.

This processing makes our website more user-friendly, effective, and secure, as it enables, for example, the display of our website in different languages or the provision of a shopping cart function.

The legal basis for this processing is Art. 6(1)(b) GDPR, if the cookies process data for contract initiation or contract execution.

If the processing does not serve contract initiation or execution, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6(1)(f) GDPR.

These session cookies are deleted when you close your internet browser.

b) Third-Party Cookies

Our website may also use cookies from partner companies with which we collaborate for advertising, analysis, or functionality purposes.

For details on the purposes and legal bases of processing such third-party cookies, please refer to the following information.

c) Possibility of Removal

You can prevent or restrict the installation of cookies by adjusting the settings of your internet browser. You can also delete already stored cookies at any time. The necessary steps and measures depend on the specific internet browser you use. If you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or support. However, for so-called Flash cookies, the processing cannot be blocked via the browser settings. Instead, you must change the settings of your Flash player accordingly. The necessary steps and measures for this also depend on the specific Flash player you use. If you have any questions, please use the help function or documentation of your Flash player or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, this may result in certain functions of our website not being fully usable.

Contract Processing

The data you submit to use our goods and/or services will be processed by us for the purpose of contract execution and is required for this purpose. The conclusion and execution of the contract are not possible without providing your data.

The legal basis for processing is Article 6(1)(b) GDPR.

We delete the data after the contract is fully executed, but we must comply with tax and commercial retention periods.

As part of contract execution, we will share your data with the transport company commissioned with the delivery of the goods or with the financial service provider, as far as necessary for the delivery of goods or payment purposes.

The legal basis for the transfer of data is then Article 6(1)(b) GDPR.

Customer Account / Registration Function

If you create a customer account through our website, we will collect and store the data you enter during registration (e.g., your name, address, or email address) solely for pre-contractual services, for contract fulfillment, or for customer care purposes (e.g., to provide you with an overview of your previous orders with us or to offer you the so-called wishlist function). We also store your IP address and the date and time of your registration. These data will not be shared with third parties.

As part of the further registration process, we will obtain your consent for this processing and refer to this privacy policy. The data we collect will only be used to provide the customer account.

If you consent to this processing, the legal basis for the processing is Article 6(1)(a) GDPR.

If the creation of the customer account also serves pre-contractual measures or contract fulfillment, the legal basis for this processing is also Article 6(1)(b) GDPR.

You can withdraw your consent for the creation and maintenance of the customer account at any time with effect for the future in accordance with Article 7(3) GDPR. To do so, you only need to notify us of your withdrawal.

The collected data will be deleted as soon as the processing is no longer necessary. However, we must comply with tax and commercial retention periods.

Newsletter

If you register for our free newsletter, the data requested from you, such as your email address, and optionally, your name and address, will be transmitted to us. We also store the IP address of the internet connection from which you access our website, as well as the date and time of your registration. During the registration process, we will obtain your consent to send the newsletter, describe the content specifically, and refer to this privacy policy. The collected data will only be used for sending the newsletter and will not be shared with third parties.

The legal basis for this is Article 6(1)(a) GDPR.

You can withdraw your consent to receive the newsletter at any time with effect for the future in accordance with Article 7(3) GDPR. To do so, you only need to notify us of your withdrawal or use the unsubscribe link contained in every newsletter.

Contact Requests / Contact Options

If you contact us via the contact form or email, the data you provide will be used to process your request. Providing the data is necessary to process and respond to your inquiry – without it, we may not be able to fully address your request.

The legal basis for this processing is Art. 6 (1) lit. b) GDPR.

Your data will be deleted once your request has been fully answered, unless legal retention obligations, such as those arising from a subsequent contract processing, prevent deletion.

User Contributions, Comments, and Reviews

We offer you the possibility to publish questions, answers, opinions, or reviews on our websites, hereinafter referred to as "Contributions." If you use this service, we process and publish your contribution, the date and time of submission, and any pseudonym you may use.

The legal basis for this is Art. 6 (1) lit. a) GDPR. You can withdraw your consent at any time with effect for the future in accordance with Art. 7 (3) GDPR. To do so, you only need to inform us of your withdrawal.

In addition, we process your IP address and email address. The IP address is processed because we have a legitimate interest in taking further steps or supporting actions if your contribution infringes the rights of third parties and/or is otherwise unlawful.

The legal basis for this is Art. 6 (1) lit. f) GDPR. Our legitimate interest lies in the potential need for legal defense.

Subscription to Posts

If you publish contributions on our websites, we also offer you the possibility to subscribe to follow-up posts from third parties. To notify you about these follow-up posts via email, we process your email address.

The legal basis for this is Art. 6 (1) lit. a) GDPR. You can withdraw your consent to this subscription at any time with effect for the future in accordance with Art. 7 (3) GDPR. To do so, you need to inform us of your withdrawal or click the unsubscribe link in the email.

Prize Draws

We offer you the opportunity to participate in prize draws via our website. If you participate in one of our prize draws, the data you provide during your participation will be processed without further consent, but exclusively for the purpose of conducting and managing the respective prize draw.

In the context of managing the prize draw, we may share your data with the company responsible for delivering the prize or a financial service provider, as far as necessary to deliver or pay out your prize. If your data is published in the event of a win, you will be informed as part of the consent declaration.

The legal basis for sharing the data is then Art. 6 (1) lit. b) GDPR.

You can withdraw your consent to the processing of data for participation in our prize draws at any time with effect for the future in accordance with Art. 7 (3) GDPR. To do so, you only need to inform us of your withdrawal.

YouTube

We maintain an online presence on YouTube to present our company and services and to communicate with customers/prospects. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

We therefore point out that there is a possibility that user data is processed outside the European Union, particularly in the USA. This could present increased risks for users, such as difficulties in accessing user data later. We also do not have access to this user data. The access is solely with YouTube. Google LLC is certified under the Privacy Shield and has committed to complying with European data protection standards.

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find YouTube's privacy policy at:

https://policies.google.com/privacy

Facebook

We operate a company presence on the Facebook platform to promote our products and services and to communicate with prospects or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The data protection officer of Facebook can be reached through a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations in accordance with the GDPR. This agreement, from which the mutual obligations arise, can be accessed at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the resulting processing of personal data, as set out below, is Article 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, communication, as well as the sale and promotion of our products and services.

The legal basis can also be the user’s consent according to Article 6 (1) (a) GDPR with respect to the platform operator. The user can withdraw consent at any time in the future by notifying the platform operator as per Article 7 (3) GDPR.

When accessing our online presence on the Facebook platform, Facebook Ireland Ltd. as the platform operator in the EU processes user data (e.g. personal information, IP address, etc.).

This user data is used for statistical information regarding the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. can, for example, advertise to users both inside and outside of Facebook based on their interests. If the user is logged into their account on Facebook at the time of access, Facebook Ireland Ltd. can also link the data with the respective user account.

In case of user contact via Facebook, the personal data entered at that time will be used to process the inquiry. The user’s data will be deleted once the inquiry has been answered, and no legal retention obligations (such as those for subsequent contract execution) apply.

Facebook Ireland Ltd. may also set cookies for data processing.

If the user does not agree with this processing, they have the option to prevent the installation of cookies by adjusting the settings in their browser. Cookies already stored can also be deleted at any time. The settings depend on the respective browser. The processing of flash cookies cannot be stopped through browser settings but via the settings of the Flash player. Preventing or limiting cookie installation may result in the full functionality of Facebook not being available.

More information on the processing activities, prevention, and deletion of data processed by Facebook can be found in Facebook’s privacy policy:

https://www.facebook.com/privacy/explanation

It is possible that the processing by Facebook Ireland Ltd. also occurs via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Facebook Inc. has self-certified under the “EU-US Privacy Shield” and thus declares its adherence to the EU data protection regulations when processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Instagram

We operate a company presence on the Instagram platform to promote our products and services and to communicate with prospects or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The data protection officer of Instagram can be reached through a contact form:

https://www.facebook.com/help/contact/540977946302970

https://www.facebook.com/legal/terms/page_controller_addendum

When accessing our online presence on the Instagram platform, Facebook Ireland Ltd. as the platform operator in the EU processes user data (e.g. personal information, IP address, etc.).

This user data is used for statistical information regarding the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. can, for example, advertise to users both inside and outside of Instagram based on their interests. If the user is logged into their account on Instagram at the time of access, Facebook Ireland Ltd. can also link the data with the respective user account.

In case of user contact via Instagram, the personal data entered at that time will be used to process the inquiry. The user’s data will be deleted once the inquiry has been answered, and no legal retention obligations (such as those for subsequent contract execution) apply.

Facebook Ireland Ltd. may also set cookies for data processing.

More information on the processing activities, prevention, and deletion of data processed by Instagram can be found in Instagram’s privacy policy:

https://help.instagram.com/519522125107875

It is not excluded that the processing by Facebook Ireland Ltd. may also be carried out through Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA.

Facebook Inc. has adhered to the "EU-US Privacy Shield" and thereby declares compliance with the EU data protection requirements for processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Social Media Linking via Graphics or Text Link

We also promote our presence on the social networks listed below on our website. The integration is done via a linked graphic of the respective network. Using this linked graphic prevents an automatic connection to the server of the respective social network when accessing a website with a social media advertisement, in order to display a graphic of the network. Only by clicking on the corresponding graphic will the user be redirected to the service of the respective social network.

Once redirected, the respective network collects information about the user. It cannot be excluded that the data collected in this way is processed in the USA.

This includes data such as IP address, date, time, and visited page. If the user is logged into their account on the respective network, the network operator may associate the collected information from the specific visit with the user’s personal account. If the user interacts through a "Share" button of the respective network, this information may be saved in the personal user account and potentially published. If the user wishes to prevent the collected information from being directly associated with their user account, they must log out before clicking the graphic. Additionally, it is possible to configure the user account accordingly.

The following social networks are linked on our site:

Facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.

EU-US Privacy Shield Certification: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Pinterest

Pinterest Inc., 651 Brannan Street, San Francisco, CA, 94107, USA.

EU-US Privacy Shield Certification: https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

EU-US Privacy Shield Certification: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Facebook Social Plug-in

On our website, we use the plug-in from the social network Facebook. Facebook is an internet service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereafter referred to as "Facebook".

By adhering to the EU-US Privacy Shield certification, Facebook guarantees that EU data protection standards are met when processing data in the USA.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website.

Further information about the possible plug-ins and their functions is available from Facebook at: https://developers.facebook.com/docs/plugins/

If the plug-in is embedded on one of the pages you visit on our website, your internet browser downloads a representation of the plug-in from Facebook's servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged into Facebook while visiting one of our pages with the plug-in, Facebook may recognize the information gathered by the plug-in regarding your specific visit. Facebook may associate this information with your personal Facebook account. If, for example, you use the "Like" button on Facebook, this information will be stored in your Facebook account and potentially published on the platform. To prevent this, you must either log out of Facebook before visiting our website or use an add-on to your browser to block the loading of the Facebook plug-in.

Further information about the collection and use of data, as well as your related rights and protection options, is available in Facebook's privacy policy: https://www.facebook.com/policy.php

Google Analytics

On our website, we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

Through certification under the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active), Google guarantees that the data protection requirements of the EU are also adhered to when processing data in the USA.

Google Analytics is used to analyze the usage behavior on our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Usage-related and user-related information such as IP address, location, time, or frequency of visits to our website is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function shortens the IP address within the EU or the EEA.

The data collected in this way is used by Google to provide us with an analysis of the visit to our website and the activities conducted there. This data may also be used to provide additional services related to the use of our website and the use of the internet.

Google states that it does not link your IP address with other data. Furthermore, Google provides additional data protection information here: https://www.google.com/intl/en/policies/privacy/partners, including information on how to prevent the use of your data.

Google also offers a deactivation add-on here: https://tools.google.com/dlpage/gaoptout?hl=en. This add-on can be installed in common web browsers and provides you with further control over the data Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent the transmission of data to us or other web analytics services. You will find information on whether we use other web analytics services in this privacy policy.

Google Maps

On our website, we use Google Maps to display our location and provide directions. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

To enable the display of certain fonts on our website, a connection is made to Google's server in the USA when you visit our site.

If you use the embedded Google Maps component on our website, Google stores a cookie on your device via your web browser. To display our location and provide directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By establishing this connection to Google, Google can determine which website your request was sent from and which IP address the directions should be sent to.

If you disagree with this processing, you can prevent the installation of cookies through the appropriate settings in your web browser. Details can be found under the "Cookies" section above.

Google Maps' use and the information obtained through Google Maps are subject to the Google Terms of Use (https://policies.google.com/terms?gl=EN) and the Terms and Conditions for Google Maps (https://www.google.com/intl/en/help/terms_maps.html).

Further information is available from Google at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.

Google reCAPTCHA

On our website, we use Google reCAPTCHA to verify and prevent interactions from automated accesses, such as bots. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

This service enables Google to determine from which website a request is sent and which IP address is using the reCAPTCHA input box. In addition to your IP address, other information may be collected by Google that is necessary for providing and ensuring this service.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and the prevention of unwanted automated accesses, such as spam.

For further information on how Google handles your data, please visit https://policies.google.com/privacy.

Google Fonts

On our website, we use Google Fonts to display external fonts. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

To enable the display of certain fonts on our website, a connection is made to Google's server in the USA when you visit our site.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing and economically operating our website.

By establishing this connection to Google, Google can determine which website your request was sent from and which IP address the font display should be sent to.

Google provides further information here: https://adssettings.google.com/authenticated and https://policies.google.com/privacy, especially regarding the options to prevent data usage.

YouTube

On our website, we use YouTube, a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube."

YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

We use YouTube in conjunction with the "Enhanced Privacy Mode" feature to display videos to you. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. The "Enhanced Privacy Mode" ensures, according to YouTube, that the following data is only transmitted to YouTube’s server if you actually start a video.

Without this "Enhanced Privacy Mode," a connection to YouTube’s server is made as soon as you visit one of our web pages with an embedded YouTube video.

This connection is necessary to display the video on our website through your web browser. In doing so, YouTube will at least record your IP address, the date and time, and the page you visited. A connection to Google’s advertising network "DoubleClick" is also established.

If you are logged into YouTube at the same time, YouTube will associate the connection information with your YouTube account. If you want to prevent this, you must log out of YouTube before visiting our website or change the appropriate settings in your YouTube account.

For the functionality and analysis of usage behavior, YouTube stores cookies permanently on your device via your web browser. If you disagree with this processing, you have the option to prevent cookie storage by adjusting your web browser settings. Further information can be found under "Cookies."

For further information on data collection, use, and your rights and protection options, Google provides privacy notices at https://policies.google.com/privacy.

Copyright

The content and works created by the operator of this website on these pages are subject to Swiss copyright law. Reproduction, editing, distribution, and any form of utilization outside the limits of copyright require the written consent of the respective author or creator (VENDEX AG). Downloads and copies of this website are only permitted for private, non-commercial use. Where the content on this website is not created by the operator, the copyrights of third parties are respected. Third-party content is specifically labeled as such when requested by the author. If you become aware of any copyright infringement, we ask you to provide appropriate notice. Upon notification of legal violations, we will remove such content immediately.

Further information on copyright can be found at: https://www.ige.ch.